Q1: Do you have factory?
A: Yes, we are manufacturer and trading company specialized in producing fashion and causal wear for 10 years.
Q2:What express delivery do we use?
A:We cooperate with four major express companies, FEDEX, UPS, DHL,TNT,for bulks,we can choose by sea, we do DDP,it means including clearance fee and tax fee.
Q3:How long is our shipping time?
A: by Express for example (DHL UPS FEDEX TNT) around 3 to 10 days , contact our sales for more options
by Sea delivery around 20 days (subject to delay in departure 7days, port congestion to destination 10days in case )
by Air around 7-20 days arrived
Q4: How can I get a sample from you to check the quality?
A: Just kindly inform us your design details, and we will offer sample as your specification, or send us samples for duplicate ,we sumbit counter sample for testing .OEM & ODM are both welcome.
Q5:How do you control the products'' quality?
A:We have QC department and all the products will be 100% checked before pack, and you can send your QC team or ask the 3rd party to inspect the products before ship.
Q6:The shipping cost is too high, can you give me more cheaper shipping cost or free shipping?
A:When we quote the shipping cost , we will use the cheapest and safest courier. The shipping fee is collected by courier, we can quote more options and compare the best one. But we can promise that we will not ask you to pay more shipping cost, if you think it is too expensive, use your own shipping company or agent in China which is cheaper,it is ok for us as well.
